Services

Platform Modules & Services

Run your whole business in rhythm. — 17 modules, one unified workspace.

CRM & Sales

Pipeline & deals

Leads, contacts, deals, and pipeline management with full activity tracking and team collaboration.

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Ticket Desk / Support

Enterprise helpdesk

Enterprise ticket desk with SLAs, macros, canned responses, knowledge base, and customer 360.

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Debt Collection

Recovery workflows

Debtor accounts, aging dashboards, payment plans, PTP tracking, settlement offers, and bank reconciliation.

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Featured

Communications Suite

Omnichannel premium

Unified premium bundle: dialer, voice, campaigns, numbers, IVR, SMS, WhatsApp, team inbox, and recordings.

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HR Suite

People operations

Employees, payroll, leave, attendance, payslips, recruitment, performance reviews, and self-service portal.

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Finance & Accounting

GL & treasury

General ledger, AR/AP, invoicing, treasury, FP&A, bank reconciliation, and payroll integration.

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Projects

Agile delivery

Agile boards, sprints, issues, backlog management, and cross-team delivery tracking.

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Featured

AI Intelligence

Copilot & automations

Lead scoring, AI copilot, voice agent, ticket assistant, analytics chat, and workflow automations.

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Analytics

Insights & dashboards

Custom datasets, dashboards, CSV upload, and cross-module reporting and insights.

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CadenceApp Contact Center

Omnichannel + WFM + QM

Enterprise-grade contact center for mid-market and Kenya-first ops: skill routing, preview/progressive/predictive dialing, omnichannel agent workspace, WFM lite, QA scorecards, and collections analytics — without enterprise lock-in.

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Internal Auditor & QA

Compliance & QA

Audit programs, engagements, findings, CAPA, controls, evidence, and compliance frameworks.

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Front Desk & Operations

Reception workflows

Visitor log, mail tracking, appointments, document intake, data entry queue, and reception dashboard.

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Lead Management

Capture & nurture

Capture, score, route, and nurture inbound leads across channels with team assignment.

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Featured

Managed IT

Outsourced IT ops

Request managed IT from CadenceApp — helpdesk, NOC, cloud ops, cybersecurity, dev services, and SLA-backed delivery.

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Vendor / Procurement

Supply chain ops

Vendor master, purchase orders, supply orders, payment tracking, and procurement workflows.

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Featured

Productivity

Free forever

Notes, calendar, tasks, and schedules — free forever for your CadenceApp team. The sticky suite that gets everyone using CadenceApp daily.

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Operations Hub

Cross-module ops

Cross-module workflows for support and back-office teams — wallboard, QA, and operations dashboard.

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Our Services

Platform Modules

Every module your operations team needs — CRM, collections, comms, support, HR, and AI — unified in one platform.

Which module fits you?

Start a free trial and pick the modules your team needs.

Trust & Security

Built on Trust

Enterprise-grade security, compliance, and reliability.

Built on Trust

150+

Clients Served

4

Countries

2,400+

Agents Deployed

97.8%

Client Satisfaction

ISO 27001

Information Security

SOC 2 Type II

Data Protection

CBK Compliant

Banking Regulations

99.8% Uptime

SLA Guaranteed

Operational Excellence

Platform Uptime99.8%
CSAT Score94%
Avg Response (sec)42s

What our clients say

“CadenceApp transformed our customer support overnight. One platform replaced three tools — response times dropped 60%.”

Sarah Mitchell

Sarah Mitchell

VP Operations, NorthBridge FinTech

60% faster response

Integrates with your stack

Office 365CRM SuiteSalesforceHubSpotSlackMicrosoft Teams
Transparent Pricing

Start free. Scale with modules.

Productivity is free forever — notes, calendar, tasks, and schedules. Add paid modules as you grow, with volume discounts and bundle savings.

Productivity is free forever. Paid modules are seat-based with tiered volume discounts (12% at 25 seats, 40% at 100+). Save 20% with annual billing.

Starter

Free forever

Productivity suite for every CadenceApp team

  • Notes, calendar, tasks & schedules
  • Free forever for your whole team
  • Upgrade anytime — keep your data
  • No credit card to explore
Most Popular

Growth

From $1.50/seat/mo

Free suite + pick modules with stack & volume discounts

  • Everything in Starter
  • Pick up to 4 paid modules (10% stack discount)
  • Volume discounts from 25 seats
  • Collections & Communications bundles
  • 20% off annual billing

Enterprise / All Access

Custom

Full catalog at the best effective per-module rate

  • All modules unlocked
  • Steepest effective rate at scale
  • Custom integrations & SLA options
  • Dedicated account manager

Need a custom rollout?

Tell us about your team, modules, integrations, and go-live date. We will tailor pricing and onboarding around your operation.

Ready to Transform Your Operations?

Join leading companies worldwide who've cut costs 62% while improving customer satisfaction. Book a free discovery call with our CadenceApp team today.