Trusted by 150+ operations teams worldwide

The unified operations platform for customer teams

CRM, collections, call center, support, HR, projects, invoicing, and AI — one multi-module workspace for growing teams. Enterprise-grade, multi-tenant ready.

CRM, HR, support & collections — one rhythm.

Modules in one platform

Avg. time to first value

Integrations available

Platform uptime SLA

Enterprise-grade security & compliance

SOC 2 Ready

Controls aligned

GDPR Compliant

Data privacy

AES-256 Encryption

At rest & transit

ISO 27001

Security framework

Platform Modules

Everything your team needs. One rhythm.

Replace your CRM, dialer, ticketing, HR, and invoicing stack with modules built to work together.

CRM & Sales

Leads, contacts, deals, and activity tracking with full sales pipeline visibility.

Ticket Desk / Support

Paid module — enterprise ticket desk with SLAs, department queues, macros, knowledge base, and customer 360. Subscribe to unlock Ticket Desk for your org.

Debt Collection

Debtor accounts, aging, payment plans, PTP tracking, settlement workflows, and bank reconciliation.

Featured

Communications Suite

Unified premium bundle: dialer, voice, campaigns, numbers, IVR, SMS, WhatsApp, team inbox, and recordings.

HR Suite

Employees, payroll, leave, attendance, payslips, recruitment, and self-service portal.

Finance & Accounting

GL, AR/AP, invoicing, treasury, bank reconciliation, and payroll integration.

Projects

Agile boards, sprints, issues, backlog management, and cross-team delivery.

AI Intelligence

Lead scoring, AI copilot, voice agent, ticket assistant, and smart automations.

Analytics

Custom datasets, dashboards, CSV upload, and cross-module reporting.

Call Center / Dialer

Call queues, power dialer, dispositions, campaigns, agent status, and live wallboard.

Internal Auditor & QA

Audit programs, findings, CAPA, controls, evidence, and compliance frameworks.

Front Desk & Operations

Visitor logs, appointments, mail registry, document intake, and reception workflows.

Lead Management

Capture, score, route, and nurture inbound leads across channels.

Featured

Managed IT

Request managed IT from CadenceApp — helpdesk, NOC, cloud, security, dev services, and SLA-backed delivery.

Vendor / Procurement

Vendor master, purchase orders, supply orders, payment tracking, and procurement workflows.

Featured

Productivity

Notes, calendar, tasks, and schedules — free forever for your CadenceApp team.

Operations Hub

Cross-module workflows for support and back-office teams — wallboard, QA, and operations dashboard.

Command Center

Your entire operation, one dashboard.

See agents, collections, tickets, and deals in real time — no switching between tools.

Unified view across CRM, collections, support, and comms
Live activity feed with real-time agent and queue status
Role-based access with multi-tenant ready architecture

CadenceApp workspace

247

Active agents

+12%

$84.2K

Collections today

+8%

Open tickets

-15%

99.2%

SLA compliance

+0.4%

Live activity

2m agoPromise-to-pay captured for Acme Portfolio

5m agoHigh-priority support ticket routed to Tier 2

8m agoAI recommended next-best action for 18 leads

12m agoEnterprise deal moved to proposal

Intelligence at Every Touchpoint

AI that amplifies your team — morning briefs, smart campaigns, voice agents, and predictive insights across every module.

Lead scoring

Prioritize the right prospects with AI signals across activity, source, and conversion fit.

Ticket assistance

Draft replies, summarize context, and route customer issues with SLA-aware recommendations.

Finance insights

Surface AR risk, invoice trends, payroll signals, and cash-flow patterns from live operations.

Collections guidance

Recommend outreach, PTP follow-up, settlement, and escalation paths for recovery teams.

Dialer coaching

Guide agents through dispositions, callbacks, scripts, and next-best actions while they work.

Live AI Dashboard

Always-on

Resolution Rate (AI-assisted)

CadenceApp AI is designed to assist teams with suggestions, summaries, and prioritization while humans stay in control of customer decisions.

Integrates with your stack

Twilio

Stripe

M-Pesa

FreeSWITCH

Resend

Groq

Supabase

Africa's Talking

CadenceApp Calendar

Enterprise Ready

Why CadenceApp

One platform replaces a dozen point solutions. Built for collections agencies, support teams, and growth organizations who need CRM, comms, AI, and compliance in a single workspace.

Fast Deployment

14 days

Go live in weeks, not months — guided onboarding and pre-built module templates accelerate time to value.

Unified Data

One source

CRM, support, HR, and finance share one customer and employee record — no duplicate entry across modules.

Affordable at Scale

40–50% below

Per-seat module pricing with volume discounts — validated across 150+ deployments from 10 to 1,000+ seats.

Modular by Design

15 modules

Subscribe only to what you need — add CRM, collections, dialer, or AI as your teams grow.

Enterprise Ready

Multi-tenant

Role-based access, audit trails, and org-scoped data isolation built for regulated industries.

Data Security

ISO 27001

Enterprise-grade security with GDPR-ready processes and SOC 2 aligned controls.

Our Proven Delivery Model

Step 1

Discover

Assess your operations and define KPIs

Step 2

Design

Build your dedicated team and workflows

Step 3

Deploy

Launch with full QA and training

Step 4

Deliver

Scale with continuous optimization

Trust & Security

Built on Trust

Enterprise-grade security, compliance, and reliability.

150+

Clients Served

Countries

2,400+

Agents Deployed

97.8%

Client Satisfaction

ISO 27001

Information Security

SOC 2 Type II

Data Protection

CBK Compliant

Banking Regulations

99.8% Uptime

SLA Guaranteed

Operational Excellence

Platform Uptime99.8%

CSAT Score94%

Avg Response (sec)42s

What our clients say

“CadenceApp transformed our customer support overnight. One platform replaced three tools — response times dropped 60%.”

Sarah Mitchell

VP Operations, NorthBridge FinTech

60% faster response

Integrates with your stack

Office 365CRM SuiteSalesforceHubSpotSlackMicrosoft Teams

Transparent Pricing

Start free. Scale with modules.

Productivity is free forever — notes, calendar, tasks, and schedules. Add paid modules as you grow, with volume discounts and bundle savings.

Productivity is free forever. Paid modules are seat-based with tiered volume discounts (12% at 25 seats, 40% at 100+). Save 20% with annual billing.

Starter

Free forever

Productivity suite for every CadenceApp team

Notes, calendar, tasks & schedules
Free forever for your whole team
Upgrade anytime — keep your data
No credit card to explore

Growth

From $1.50/seat/mo

Free suite + pick modules with stack & volume discounts

Everything in Starter
Pick up to 4 paid modules (10% stack discount)
Volume discounts from 25 seats
Collections & Communications bundles
20% off annual billing

Enterprise / All Access

Custom

Full catalog at the best effective per-module rate

All modules unlocked
Steepest effective rate at scale
Custom integrations & SLA options
Dedicated account manager

Need a custom rollout?

Tell us about your team, modules, integrations, and go-live date. We will tailor pricing and onboarding around your operation.

Ready to Transform Your Operations?

Join leading companies worldwide who've cut costs 62% while improving customer satisfaction. Book a free discovery call with our CadenceApp team today.