Blog

Notes from Beacon Creek on how CadenceApp helps collections, contact-centre, and operations teams.

RSS feed
All postscbkcollectionscompliancecontact-centredata-protectionkenyam-pesapromise-to-paysaccos
compliancecollectionscbkdata-protection

Calling hours, wording and third parties: collection conduct under Kenyan rules

CBK rules for digital credit providers bar threats, shaming and unsolicited contact with a borrower's contacts. What teams should know, and what CadenceApp's Compliance Pack can help with.

Beacon Creek · 6 min read ·