Utilities & subscription services

Reduce overdue bills before disconnection

Reach customers with overdue bills early, log their promises and give your team a single queue for follow-up.

Sound familiar?

  • • Large overdue lists and few agents
  • • Disconnection notices without a follow-up record
  • • Hard to see which channel works best

Bulk reminders

Send SMS reminders to overdue accounts from one screen.

Agent queues

Prioritise accounts by balance or days overdue.

Channel results

See which reminders lead to payment.

Ready-made starter set

When you sign up you can load these message templates and pipeline stages in one click, then edit them.

Message templates

  • Bill due reminder (sms)
  • Overdue bill (sms)
  • Payment arrangement (whatsapp)

Pipeline stages

  1. Overdue
  2. Reminded
  3. Payment arrangement
  4. Settled
  5. Service suspended

Onboarding is free: set up yourself in minutes, with a 30-day free trial. Want us to move your data? Assisted migration is an optional add-on, free for our first 3 pilot organisations. Pay annually and get 2 months free.