Blog
Notes from Beacon Creek on how CadenceApp helps collections, contact-centre, and operations teams.
compliancecollectionscbkdata-protection
Calling hours, wording and third parties: collection conduct under Kenyan rules
CBK rules for digital credit providers bar threats, shaming and unsolicited contact with a borrower's contacts. What teams should know, and what CadenceApp's Compliance Pack can help with.
Beacon Creek · 6 min read ·
collectionspromise-to-paysaccoskenya
Stop losing promises to pay: a workspace for Kenyan collections teams
Log every promise to pay, see whether it was kept, and work from one debtor book. How CadenceApp helps Kenyan collections teams, without a recovery guarantee.
Beacon Creek · 6 min read ·
collectionscontact-centrekenyam-pesa
How CadenceApp helps Kenyan collections and contact-centre teams stay organised
CadenceApp gives collections and contact-centre teams one workspace for debtor records, outbound calls, M-Pesa payment follow-ups and promises to pay.
Beacon Creek · 3 min read ·